Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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How do I adjust an existing Pre-Auth?
Pre-auths allow you to reserve funds in advance of a future transaction. During this time, while no funds have actually left the customer's bank account, these reserved funds are unavailable to ...
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How do I cancel a POS transaction?
This article explains how to cancel a POS transaction. Only Admin users can perform this action. From the navigation bar found along the bottom of the screen, select "Receipts". Use th...
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I'm having problems applying custom mark-up and styling to Payment Pages
If modifications are not visible on your Payment Pages, please consider the following: Site reference: Have you uploaded your files to the right site reference? Go to the File Manager and ensure th...
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Change the layout of Payment Pages
This page outlines how to make basic changes to the layout of your Payment Pages to better reflect your brand identity. Getting startedTo customise the layout of your Payment Pages, you will need t...
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Apple Pay for Payment Pages
Apple Pay is a wallet-based mobile payment service by Apple Inc. that lets users process payments using an iPhone, iPad or Mac. Customers benefit from a familiar and streamlined checkout experienc...
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Redirecting the customer's browser following payment
By default, when a transaction has been processed, our response page will be displayed to the customer. This displays a message indicating whether or not the transaction was successful, along with ...
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Use rules to automate your payment flow
When enabled, we will perform certain actions on requests processed on your site reference using rules configured on your account. Rule typesTrust Payment RulesRules with a Rule ID of “STR-x” (wher...
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What are Approved Scanning Vendor (ASV) scans?
An Approved Scanning Vendor (ASV) check is a quarterly security scan of your payment systems to ensure they meet PCI DSS compliance standards. It identifies vulnerabilities in your network that cou...
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Bulgaria to join Euro area on 01 January 2026
On 01 January 2026 at 00:00 EEST, Bulgaria will officially adopt the Euro (EUR) as its currency, replacing the Bulgarian Lev (BGN). From this date, all transactions in Bulgaria will be processed in...
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Fraud
The Fraud view provides comprehensive insights into fraudulent transaction patterns, helping you understand fraud trends, identify risk areas, and monitor the effectiveness of your fraud prevention...