Michael Buckley
I work on the Technical Specialist team based in Bangor.
Activity overview
Latest activity by Michael Buckley-
Michael Buckley created an article, Trust Payments TCP IP Address Range
Trust Payments merchants and partners who restrict access to/from specific IP addresses must ensure the following TCP IP address range is included in their firewall allow list: Trust Payments TCP...
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Michael Buckley created an article, APM Statement
The statement header includes key details regarding the statement, based on the Merchant ID number (MID) shown: The header shows the MID, Merchant Name, Settlement Currency, APM Name, Reference...
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Michael Buckley created an article, How do I generate a pre-auth with DCC?
This article explains how to perform a pre-auth using the POS terminal with DCC. Follow the appropriate instructions below for your terminal: POS Tap the Menu icon on screen. Tap P...
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Michael Buckley created an article, Power supply
The Castles VEGA 3000M contains a main lithium-polymer battery and can be operated without being permanently connected to power. If the battery level is low, it must be connected to power and recha...
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Michael Buckley created an article, TRU Link Requests/Responses
Sale Use this transaction to process a standard sale. Endpoint : /sale Example request Example response {"siteid":"123456","txndate":"2023-02-01:16:13:20","terminalserialnumber":"6789654678"...
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Michael Buckley created an article, Switch to mobile data connection
To switch to a mobile data connection, follow the appropriate instructions below for your terminal: This guidance assumes a SIM card has been installed in the terminal and you are paying for a d...
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Michael Buckley created an article, SIM card installation
Power the terminal off by pressing and holding the Power button for at least 5 seconds (when the button is released the terminal switches OFF). Remove the rear cover of the terminal using the two ...
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Michael Buckley created an article, Replacing receipt paper
About paper rolls All of our terminals accept paper rolls of width 57mm and a diameter of 40mm or less. You can order new paper rolls from our shop, by following the link b...
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Michael Buckley created an article, Replacing receipt paper
A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's battery and try printing again. If you are still having issues, pleas...
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Michael Buckley created an article, Replacing receipt paper
A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's battery and try printing again. If you are still having issues, pleas...