Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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How do I refund DCC payments?
For customers that have completed a payment using DCC, it is possible to process refunds by manually submitting a REFUND request using our Webservices API or Portal. Before proceeding, please no...
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TRANSACTIONQUERY for subscriptions
The following content assumes you have obtained the necessary PCI certification to process and submit sensitive cardholder data in the request to our Webservices API.Read this article to learn mo...
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AUTH
The following documentation explains how to manually submit an AUTH request using our Webservices API.If you are already processing e-commerce payments using our JavaScript Library (using 3D Secure...
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Performing additional requests with Apple Pay for JavaScript Library
When processing e-commerce payments using Apple Pay, you can configure your solution to include additional requests to perform extra tasks. These are as follows: Configuration You will need to upda...
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1️⃣ Configure the library
Before proceeding, please ensure you have met all requirementsOpen this information in a new tab Update your payment formYou will need to update your server-side payment form to include our “st.j...
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How to view the result of checks
The following documentation only applies to transactions processed using our gateway and acquiring services. There are two ways to view the results of checks performed as part of the TRU Fraud Ch...
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How do I reset my OmniPay RAM tool password?
This can be cleared by performing the following two steps:Step 1) Clear your internet browser cache and cookies Google Chrome In the browser bar, enter: chrome://settings/clearBrowserData Select t...
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The Profile tab
Merchant details pageThe Merchants Details Page on Profile > Merchant Details displays information relating to your merchant setup and MID.The main part of the Merchant details page displays the fo...
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Enabling 3D Secure version 2
Payment Pages EMV 3DS is enabled on Payment Pages for all merchants by default and your account can be configured to manage the entire process for you. You will first need to contact our Support ...
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Changing the manager password
If you need to change your login password, contact our Support Team for assistance.If you need to change your login password, contact our Support Team for assistance. To change the manager passwo...