Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Chargeback Reason Codes
Reason Codes are numerical identifiers assigned by the issuing bank indicating the justification for Chargebacks issued. Because the specific codes assigned vary between card schemes and are subjec...
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SIM card installation
Installing SIM card(s) Power the terminal off by pressing the power button on the left side of the device selecting "Power off" from the menu displayed. Remove the rear cover of the ...
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Cardinal Commerce 3DS Server Testing Resources
The tables below list test card numbers and customer information that can be submitted using your test site reference, along with the responses that should be expected in return. Do not use these ...
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Loyalty Analysis
The "Loyalty Analysis" page shows the loyalty of visitors to your hotels, by directly comparing the amount they spend at your hotels with the amount spent at competing hotels. These charts are cons...
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Edit access group
By editing access groups, you can quickly change the references accessible to all assigned users. Required user roles Admin How to access Select “User Management" and then “Access Groups” ...
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Viewing the ProbH Characteristics Table
The “Probability of Harm” page presents a Characteristics Table that provides an overview of where risk is distributed among your customer base. The table focuses on customers with recent gambling...
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Export sales with Tap to Pay on Android
To export your sales history from the app, follow these steps: Tap the icon in the top left and from the menu select "Activity" and you will be presented with your sales history. Tap the i...
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Complete AUTHORIZE_ONLY transaction with SAP Commerce Cloud extension
Your assigned user role must be "Customer Support" and not "Backoffice Administrator Role".If the Payment Action in the Backoffice settings is set to “AUTHORIZE_ONLY”, you must manually update t...
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Pay Gateway Invoice
This feature is available to merchants using our TRU Connect gateway.The “Pay Gateway Invoice” page allows you to pay outstanding invoices for your TRU Connect gateway services. While many of our...
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Refunds with WooCommerce
When a transaction is pending settlement (Status shown in WooCommerce is "Processing") you can cancel a transaction to prevent settlement from completing. Learn how to cancel a transaction To can...