This page explains the "Update response" Action type that can be configured in the Rule Manager.
Remember: Trust Payments will perform an Action when all criteria of a Condition have been met.
Required user roles
Admin, Developer
Conditions and Actions can only be managed by the users that created them.
How to access
- Expand the "Account" grouping in the side-bar and select "Sites".
- From the Manage sites page, select your site reference from the drop-down, then select "Rule Manager".
- Select the "Update response" Action type from the drop-down box, then select the “Go” button.
This Action is used to automatically update the status of a request after it has been processed by the acquirer and the associated Condition(s) has been met. e.g. For authorisations, where the results of the AVS checks return a “Not matched” postcode response, update the settle status in order to suspend the payment.
By implementing the Update response Action, transactions may be left in a different status than before. Therefore, when enabling an Update response Rule, ensure any other active Rules are updated to take this account.
