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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Activity overview

Latest activity by Michael Buckley
  • Michael Buckley created an article,

    APM Statement

    The statement header includes key details regarding the statement, based on the Merchant ID number (MID) shown:   The header shows the MID, Merchant Name, Settlement Currency, APM Name, Reference...

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  • Michael Buckley created an article,

    How do I generate a pre-auth with DCC?

    This article explains how to perform a pre-auth using the POS terminal with DCC. Follow the appropriate instructions below for your terminal:  POS Tap the   Menu icon on screen. Tap P...

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    • 1 follower
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  • Michael Buckley created an article,

    Power supply

    The Castles VEGA 3000M contains a main lithium-polymer battery and can be operated without being permanently connected to power. If the battery level is low, it must be connected to power and recha...

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    • 1 follower
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  • Michael Buckley created an article,

    TRU Link Requests/Responses

    Sale Use this transaction to process a standard sale. Endpoint : /sale Example request Example response {"siteid":"123456","txndate":"2023-02-01:16:13:20","terminalserialnumber":"6789654678"...

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  • Michael Buckley created an article,

    Switch to mobile data connection

    To switch to a mobile data connection, follow the appropriate instructions below for your terminal:   This guidance assumes a SIM card has been installed in the terminal and you are paying for a d...

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    • 1 follower
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  • Michael Buckley created an article,

    SIM card installation

    Power the terminal off by pressing and holding the Power button for at least 5 seconds (when the button is released the terminal switches OFF). Remove the rear cover of the terminal using the two ...

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  • Michael Buckley created an article,

    Replacing receipt paper

        About paper rolls All of our terminals accept paper rolls of width 57mm and a diameter of 40mm or less. You can order new paper rolls from our shop, by following the link b...

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  • Michael Buckley created an article,

    Replacing receipt paper

      A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's battery and try printing again. If you are still having issues, pleas...

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    • 1 follower
    • 0 comments
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  • Michael Buckley created an article,

    Replacing receipt paper

      A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's battery and try printing again. If you are still having issues, pleas...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Michael Buckley created an article,

    Replacing receipt paper

      A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's battery and try printing again. If you are still having issues, pleas...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes