Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Authorisations search
This feature is available to merchants using our TRU Connect gateway. The "Authorisations" stored search returns all purchases and refunds that were processed via the TRU Connect gateway (incl...
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Tourism Demographics
The "Tourism Demographics" page shows analyses of transactions processed grouped by the country of origin of the card used (this is determined by using the PAN to identify the card issuer).You can ...
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View Tap to Pay account info
Tap the icon in the top left and from the menu select "Settings".From here, select one of the following options:Store informationTap “Store information” to view:Merchant address — Your business...
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Notifications for WooCommerce
URL notifications ensure the WooCommerce plugin is updated when transactions have been processed on your Trust Payments account. Failure to correctly configure the notification settings will prev...
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Adding access groups
You can add access accounts to streamline the process of assigning multiple site references to single users. Required user roles Admin How to access Select “User Management" and then “Acce...
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MyST to Portal Enrolment Guide
Preparing for Portal The Portal rollout will be performed in phases. MyST users should expect to receive an email notifying them of the coming changes a few weeks ahead of Portal being made a...
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Get notifications for ProbH checks
About Rule Manager The Rule Manager is a Portal feature allows you to create and manage customised Rules on your site references. URL notifications can be triggered as an Action that fires when ...
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Processing MOTO transactions with SAP Commerce Cloud extension
When you receive an order from a customer via mail or telephone, follow the steps below to place an order: Log in to the Assisted Service Module (ASM). Your assigned user role must be "Customer...
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I have lost the ability to sign into Portal using Multi-Factor Authentication (MFA)
If you have no longer have access to your smartphone where your authentication app is installed, or can no longer receive SMS to the number you provided to us during authentication setup, you will ...
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What is an AUTH request?
AUTH is short for "Authorisation". When processing a payment, Trust Payments first contacts the acquiring and issuing banks to seek authorisation for the transaction. If authorisation has been gran...