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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Articles

Recent activity by Michael Buckley
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  • Managing users

    1. Portal
    2. User administration
    3. Users

    You can use the “Users” page to view and manage your users.   Required user roles Admin   How to access Select “Settings" and then "Users” from the left navigation bar.     This page allows ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Multi-Factor Authentication (MFA)

    1. Portal
    2. Guide

    The first time you sign into Portal, you will be asked to choose your preferred authentication method. Once configured this method will be used during each subsequent sign-in.   Okta Verify A...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • View transaction details

    1. Portal
    2. Managing transactions

    You can view details for requests and transactions that have been processed on your site reference(s).   Required user roles Admin, Developer, TransactionUser, ViewFeesAndStatements, ViewTransac...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • What are the different date types in TRU Connect and how are they used?

    1. TRU Connect
    2. FAQ

    There are three date types in use in TRU Connect. You may encounter dates in these three formats when, for example, managing your transactions in Portal, or returned in responses from our API.   B...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • View and manage users

    1. Merchant Payment Account (MPA)
    2. Managing users

    To view users, sign in to your Trust Payments MPA Portal and select "Teams" or "Users" from the navigation on the left. You will be displayed users you can view and manage. You can sort users us...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • View a payment

    1. Merchant Payment Account (MPA)
    2. Payments

    To view details of processed payments, sign in to your Trust Payments MPA Portal and select "Payments" from the navigation on the left. You will be presented with a table that lists recently pro...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Creating accounts

    1. Merchant Payment Account (MPA)
    2. Accounts

    Create your first account Once the compliance process has been completed and approved you will be invited at the top of the screen to create your first account in a few simple steps: Select "Crea...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes

  • Acquiring Statement

    1. Merchant Statement
    2. Merchant Statement Guide

    The statement header includes key details regarding the statement, based on the Merchant ID number (MID) shown: The header shows the MID, Merchant Name, Processing Currency, Reference Number, Pro...

    • Edited
    • 5 followers
    • 0 comments
    • -3 votes

  • How are TRU Insight reports distributed?

    1. TRU Insight
    2. FAQ

    TRU Insight is distributed through our secure file transfer protocol (SFTP) partner Quatrix. They offer secure and compliant file sharing, and the monthly user costs are absorbed by Trust Payments.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Getting started with 3DS API

    1. TRU Security
    2. 3DS API

      The following content assumes you have obtained the necessary PCI certification to process and submit sensitive cardholder data in the request to our 3DS API.Read this article to learn more. ...

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    • 1 follower
    • 0 comments
    • 0 votes