Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Shopify
Trust Payments has partnered with Apcopay to provide an app that allows you to accept and manage Visa and Mastercard payments on your Shopify store. How it works Contact our Support Team to...
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Castles S1U2
Unattended POS systems are automated kiosks or payment terminals that allow customers to make payments without the need for a cashier or attendant. Trust Payments offers secure payment processing ...
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Account Funding Transactions (AFT)
Before flagging a transaction as an AFT, your account must be enabled and registered for AFTs Any attempt to flag a transaction as an AFT using a site reference that is not registered and enable...
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First-time setup
What's in the box? Before starting to use your terminal, it is recommended that you take a few moments to check the contents of the box. Your POS package should include the following: Castle paym...
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What's on the receipt?
Your solution doesn't support the printing of a physical receipt, but it is possible to generate a digital equivalent. Learn about digital receipts Your solution doesn't support the printi...
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Card payments with MOTO
Mail Order/Telephone Order (MOTO) payments The JS library also comes with Mail Order & Telephone Order support (MOTO). MOTO allows our merchants to accept and manage payment card details over the p...
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Connect to Wi-Fi
To manage network settings, please navigate to the network/internet settings found in the Settings app on your device. To manage network settings, please navigate to the network/internet set...
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Printing shift totals
Not supported This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices. Not supported This functionality is not...
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🎥 Logging in
Watch this short video for a tutorial on how to log in to RAM Tool. Documentation Getting started with RAM Tool
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🎥 Viewing merchant details
The Merchants Details Page displays information relating to your merchant setup and MID. Documentation The Profile tab