Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Perform 3-D Secure authentication using JavaScript Library and Authorisation using Webservices API
The following content assumes you have obtained the necessary PCI certification to process and submit sensitive cardholder data in the request to our Webservices API.Read this article to learn m...
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Installing the BigCommerce app
To install our app within your BigCommerce shopping cart, please follow the steps below: Step 1: Sign in to your BigCommerce Store Sign in to the Control Panel (link to external site) of your Bi...
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Getting started with Google Pay for JavaScript Library
Trust Payments hosts a publicly-accessible JavaScript Library that you can embed in your checkout to allow your web-app solution to accept payments with Google Pay. To begin your integration you wi...
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Why hasn't this transaction settled?
This can occur for a number of reasons and does not necessarily mean there is a problem with the transaction that needs action taken in order to resolve. The following information is provided to as...
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Installing the Adobe Commerce extension
Please refer to the integration methods provided below to get started: If you have version 2.4.4 of Adobe Commerce installed, you should target composer require securetrading/stpp_json:4.0.1 If ...
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A transaction is shown as "Pending". Why have I not received the funds?
Transactions labelled in MyST as "pending" have been authorised by the issuing bank. In most cases, you will receive funds from pending transaction within 24 hours. How it works Once a transac...
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I can't see all columns in Transaction search results table
To streamline our interface and prevent the need to scroll left and right to view all content, our Transaction search results tables are responsive to the size of your browser window. This means th...
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What is mobile view?
When signing in to MyST on a mobile device, a streamlined version of the interface is displayed to allow for easier viewing on smaller displays. As part of this, there is a simplified menu that is ...
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What is an AUTH request?
AUTH is short for "Authorisation". When processing a payment, Trust Payments first contacts the acquiring and issuing banks to seek authorisation for the transaction. If authorisation has been gran...
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Can I turn off two-factor authentication?
We strongly recommend that you keep two-factor enabled on your MyST account, as it provides additional protection against access from unauthorised users. Two-factor authentication is required fo...