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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Articles

Recent activity by Michael Buckley
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  • Troubleshooting issues with NFC

    1. In-Person Payments
    2. SoftPOS by Trust Payments app
    3. Troubleshooting

    NFC (Near Field Communication) is a short-range wireless technology that allows smartphones and cards to securely send payment data to your host device when held close together, enabling contactles...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Replacing receipt paper

    1. In-Person Payments
    2. Castles VEGA 3000M2

      A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's battery and try printing again. If you are still having issues, pleas...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Replacing receipt paper

    1. In-Person Payments
    2. Castles VEGA 3000M

      A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's battery and try printing again. If you are still having issues, pleas...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Replacing receipt paper

    1. In-Person Payments
    2. Ingenico Desk/5000

      ​  Using two fingers, lift and release the flap towards you from the top to reveal the compartment. ​  Insert the paper roll into the compartment, ensuring the end of roll is pointing aw...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Replacing receipt paper

    1. In-Person Payments
    2. Ingenico Move/5000

      A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's battery and try printing again. If you are still having issues, pleas...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Power supply

    1. In-Person Payments
    2. Castles VEGA 3000M

    The Castles VEGA 3000M contains a main lithium-polymer battery and can be operated without being permanently connected to power. If the battery level is low, it must be connected to power and recha...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Power supply

    1. In-Person Payments
    2. Castles VEGA 3000M2

    The Castles VEGA 3000M2 contains a main lithium-polymer battery and can be operated without being permanently connected to power. If the battery level is low, it must be connected to power and rech...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • 3-D Secure v2 Liability

    1. Security
    2. EMV 3-D Secure
    3. 3-D Secure Guide

    If the customer is authenticated as part of the EMV 3-D Secure process and it is later determined that fraud has been committed, the card issuer will be liable in the event of a fraudulent chargeba...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Replacing receipt paper

    1. In-Person Payments
    2. Castles Saturn 1000

      Please turn off the device before installing the paper roll.   A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's batter...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Replacing receipt paper

    1. In-Person Payments
    2. Castles VEGA 3000C

    ​  Open the flap at the top of the device to access the receipt compartment. ​  Insert the paper roll into the compartment, ensuring the end of roll is pointing away from you, as illustra...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes